Privacy Policy

This privacy policy sets out how Blasononline.com uses and protects any information that you give Blasononline.com when you use this website.

Blasononline.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Blasononline.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information:

• First and last names
• Address and email address and phone number
• other information relevant to a purchase made on Blasononline.com

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes.
• We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Blason Online Warranty

Blason guarantees all products sold on our website will be free of defects and damages upon delivery and shall include all intended and necessary parts or pieces for each item. In addition, Blason Spa Equipment guarantees all products will perform as advertised on the individual listings for each item. This does not include if an item performs less than the standards of each client. If a client receives an item that does not conform to our guarantee, the client is responsible for providing written or verbal notice to us so we may rectify the issue by repair or replacement of parts or entire item as a whole depending on the extent of the damage and consultation of our technicians. Complete correction of any issue brought forth by the client shall constitute fulfillment of all liabilities of Blason Spa Equipment in regards to the quality and advertisement of the products.

The above warranty applies to all products listed on our website. Any hydraulic base is covered for no more than a period two years. This includes failure to withstand general wear and not extensive use. Our electronic appliances, facial steamers, and skin care machines are covered for a period of six months. This does not include damage caused by water, tampering, mishandling, abuse or misuse of appliances.  For all remaining products, the warranty is valid for one year. The warranty is effective once the item or items ship from our warehouse. After the allotted time frame the warranty is valid for each class of products has lapsed, the manufacturer warranty for goods sold will be the only option available to the client. The manufacturer, at their own discretion, may repair or replace goods according to the policies set forth in their warranty. It is the client responsibility, and not Blason Online, to contact and return damaged products directly to the manufacturer for repair or replacement.

In the event a product must be returned for repair or replacement and the product has been in the possession of the client for less than 30 days, we will issue a call tag to have the item sent back to our warehouse at the expense of Blason Spa Equipment. If an item must be returned for repair or replacement after the 30 day period, the client is responsible for shipping the item to our warehouse and any shipping fees shall not be reimbursed by Blason Spa Equipment. Any labor or repair of all returned products does not renew or extend the warranty.

We at Blason Spa Equipment strive to the best of our ability to maintain accurate and up-to-date information on our website. As in every company, errors may occur. This may include misprints, omissions or occasional inaccuracies. Blason Spa Equipment does not guarantee all information including, but not limited to, product description, pricing, and stock availability is accurate or complete.

Blason Spa Equipment reserves the right to edit content on our website without prior notice or liability to any single person. This includes, without limitation, sale prices, coupon codes, and stock quantity for any item.

If you have any questions about our Warranty, please contact us.

                                                                 TERMS & CONDITIONS

Acceptance of Goods

All purchases are Final Sales

•Customer agrees that his/her signature by his/her representative or affiliate to receive the product(s) or on any other confirmation, invoice, delivery receipt, purchase order, or other sales receipt,  is presumed to establish acceptance of the Terms and Conditions of this Contract.

•Blason Spa Equipment does not accept responsibility for the assembly or mounting of any purchased items.

•Blason Spa Equipment does not accept responsibility for the maintenance or upkeep of any purchased items. Proper use and maintenance of all items purchased, is solely the responsibility of the customer and not that of Blason Spa Equipment.

•Blason Spa Equipment is not responsible for any damage or accident caused to a customer, due to poor practice, failure, or improper use of the equipment in good or bad condition.

Returns & Refunds

•All merchandise returned must be in its original box or a box that will not incur damages in return shipping and with all its components. Damages due to returned items are the responsibility of the customer.

•No returns accepted without prior authorization. We reserve the right to refuse any unauthorized returns.

•Customers are responsible for return shipping on all orders. Unless otherwise noted.

•All repairs will take from 1 to 10 business days. In case of the need to order a part it could take a month.

•Blason Spa Equipment is not responsible for any consequential damages resulting from equipment failure or service delays due to the transport of the goods.

•Returns are only accepted within 5 business days of receipt. Merchandise needs to be in original condition, unused, and with original packing.

•All merchandise returned will incur a minimum 15% restocking fee.

•All customer refunds can take up to 1 – 2 weeks.

Warehousing fees

•Storage charges will apply 30 days after the date of purchase unless otherwise noted.

•Any order that is not picked up within 15 days after being informed to the customer by  Blason Spa Equipment staff, will have a fee of 15%.

Limitation of Warranty

•All our products are one year Warranty (Manufacture Defect). Damage to handle heads, cables, hoses,  or other external part of the equipment are NOT included in the warranty.

•Warranty is NOT valid if merchandise has been modified, fixed, scratched, damaged, or for bad installation.

•All equipment is to be used and operated by qualified, trained, licensed professionals ONLY.

•Blason Spa Equipment is NOT liable for any improper use of equipment, bad function, or damage caused by improper installation or accident.

•The warranty does not cover the damage caused in transit, improper installation, excessive use, or alteration.

•Maintenance service is not included in the warranty. Any repair will be of additional cost, according to the service fees.

•Warranty is valid ONLY at Blason Spa Equipment. You must return the defective part or complete the unit to us.

•Repair, Exchange, and Return issues are subject to inspection.

Check Fees Credit Applications and Delinquent Accounts

•All returned checks will be charged $25.00 as well as a $10.00 administrative fee.

Limitation of Liability

•Blason Spa Equipment shall not be liable for any special or consequential damages resulting from the use, or the inability to use. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

•Under no circumstances are we liable for any loss, damage, or expenses of any kind arising out of the use or inability to use our products. It is important that you analyze all aspects of your application and review the technical information concerning the product. You, the user, are solely responsible for making the appropriate selection of products for your application, and assuring that all performance and safety requirements for the product are met, and the service you are providing is within the scope of your licensure, and acceptable by your State Board.

Credit and Financing

• Once the Contract with the Financial Company is approved and signed, the Client/ Blason Spa Equipment relationship ends and the Client/Financial Company relationship begins.  Blason Spa Equipment is not responsible for any situation concerning equipment financing.

•The Client is responsible for communicating directly with the Financial Company if he/she has any questions concerning the Credit acquired, such as monthly payments, automatic payments, change of address, etc.

Training

•After the purchase of the equipment, the customer will be offered basic training of use at no cost, which will be scheduled (date and time) by Blason Spa Equipment.

•If the client misses the appointment or does not notify the cancellation 3 days in advance to Blason Spa Equipment staff, he/she will lose his/her training.

•If another appointment is scheduled, the training will cost $100

•Training performed in a location other than Blason Spa Equipment, will have a minimum cost of $200, which may vary depending on the location of the venue, (in areas around Miami, Fl.)